How can we help?

Contact 2table

Email hello@2table.app with what happened, your device and app version. A screenshot can help; leave out passwords and payment details.

The iPhone app is being prepared for launch. You can already look up food on the website.

A barcode has no match

Our library starts with meat and does not cover every package. Search by the food or brand name. A missing match does not mean anything about the food's quality or safety.

Camera access and saved foods

You can search by name without camera access. To change camera permission, open your device's Settings and find 2table.

Saved foods and scan history stay on your device. Account backup and cross-device sync are not available. Deleting the app removes its local data.

Saved facts and downloaded package photos can be read offline. Once the app has downloaded the food library, you can also search those downloaded records without a connection. Offline results may be older; reconnect to check for updates. Some lookups still need a connection.

Product updates

2table checks for changes to ingredient and sourcing information when you use the app. You can manage these notifications under Product updates. Recall alerts are not available. Check the current package before buying or eating a food.

Subscriptions

When you have a 2table subscription through Apple, manage or cancel it in Settings under your Apple Account's Subscriptions. Removing the app does not cancel a subscription. Follow Apple's cancellation instructions.

For missing access, use Restore in the app's subscription screen with the Apple Account used for the purchase. Contact us if access is still missing. Never send a payment-card number.

Corrections and privacy

For a food correction, include the product name, its 2table page and what differs on your package. Check the current label for ingredients, allergens, storage and cooking instructions.

Read our privacy policy and terms of use.